Privacy Policy

The following Privacy Policy governs the online information collection practices of Foyer (“Company,” "we" or "us"). It outlines the types of information that we gather about you while you are using our websites https://merlin.foyer.work/, https://www.getmerlin.in, or the Chrome extension (the "Sites") and the ways in which we use this information. Foyer is a web-based SaaS model which helps users who have created Foyer accounts (“User(s)”) to share their content such as information, files, and folders (“Content”) and analyze their pre-existing customers, prospective customers, and third parties (“Viewer(s)”) on the basis of the content viewed by them. Viewers are the non-registered users of the web-services and product offerings (“Service(s)”) provided by Foyer. We process your data in accordance with applicable laws and regulations, following industry best practices.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by sending an email to dpo@getmerlin.in.

Purpose and Scope

This Privacy Policy applies primarily to information that we collect online; however, it may apply to some of the data that you provide to us offline and/or through other means (e.g., telephone or mail). It documents how our organization collects information from Users/Viewers of our Services. While providing our Services on behalf of our registered users, we collect information related to Viewers. The use of information collected on behalf of our Users is governed by our contract with them and their organization’s privacy policies. We are not accountable for the privacy policies and practices undertaken by our Users or any other third parties.

Some information is collected through cookies, web beacons, and tracking technologies. Refer to the Cookie Policy for more details.

How We Collect Data About You

We may collect data from or about you depending on how you use the Sites.

1. Data Provided by Registered Users

• Account Creation and Login: Personal information such as first name, last name, email address, and password.

2. Data Provided by Non-Registered Users

• Accessing Pre-Existing User’s Content: Users may ask for personal information such as an email address to open a link. Foyer collects and stores this personal information on behalf of its Users in accordance with their privacy policies.

3. Data Collected Through Automated Means

• System Data: Includes technical data about your device (e.g., device type, operating system, IP address). This helps improve our services and measure traffic.

4. User-Generated Data

• Information and materials (e.g., text, photos, videos) voluntarily provided by Users or Viewers, associated with accounts or emails used.

5. Data Collected from Third Parties

• Cloud Storage Integrations: When connected, we access files from cloud storage (e.g., Google Drive) to facilitate services.

6. Data Collected During Transactions

• Includes service type, promotion codes, order details, payment information, and transaction details.

Types of Information We Collect and Store

We may collect and store the following personal information:

• First name and last name
• Email address
• Location
• IP address

How We Use Your Personal Information

We use the above personal information for:

• Providing information about our offerings and periodic newsletters.
• Responding to your requests.
• Business intelligence or data analytics.
• Managing relationships with you.
• Internal record-keeping.
• Identity verification.
• Improving our website.
• Providing subscription services.
• Complying with legal or statutory obligations.

Data Access Within Our Organization

Access to your data is limited to those who need it to provide the Products and Services, manage inquiries, or process refunds. Teams with access include marketing, development, customer support, and executive staff.

Data Sharing Outside Our Organization

1. Processors

We may use third-party service providers for payment processing, email transmission, hosting, analytics, and customer support. They process your data only for authorized purposes.

2. Authorities

We may disclose information to comply with legal obligations or to protect rights, property, or safety.

3. Business Transfers

In the event of acquisition, bankruptcy, or other changes in control, personal information may be transferred.

Data Retention

We retain data as long as necessary for:

• Allowing you to use our Sites.
• Preventing unwanted communication.
• Providing refunds.
• Understanding website traffic.
• Preventing abuse, illegal activities, and Terms of Service violations.
• Complying with legal, tax, or accounting requirements.

Security

We implement administrative, managerial, and technical measures to protect your personal information. Employees follow internal controls for handling personal data. However, users should also take precautions to safeguard their information online.

Your Rights Under GDPR

If you are within the EU, you have the following rights:

1. Right to Access: Obtain a copy of your personal data.
2. Right to Restrict Processing: Restrict data processing in specific circumstances.
3. Right to Rectification: Correct incomplete or inaccurate information.
4. Right to Object: Stop processing your data, especially for direct marketing.
5. Right to Erasure: Request data deletion if no longer necessary.

To exercise your rights, contact us at dpo@getmerlin.in.

Children’s Data

Our Sites are not directed to children under 16. We do not knowingly collect information from children. If we inadvertently receive such data, we will delete it.

Links to Other Websites

Our Sites may link to external websites. We are not responsible for the privacy practices of these third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the last updated date. Material changes may be communicated via email or notifications.

Contact Us

For questions or concerns about this Privacy Policy, email us at dpo@getmerlin.in.